Payment Policy – Effective as of August 16, 2025

At Honeynapo, we are committed to making your shopping experience safe, secure, and convenient. This Payment Policy explains the payment methods we accept, how your information is processed, and what to do if you encounter an issue during checkout.

Accepted Payment Methods
We accept the following secure payment options:

  • Credit / Debit Cards: Visa, Mastercard, American Express

  • PayPal

  • Apple Pay

  • Google Pay

  • Shop Pay (where available)

All transactions are processed in British Pounds (GBP £).

Payment Security
Your security is our top priority. All transactions are encrypted and processed through trusted third-party gateways using SSL (Secure Socket Layer) technology. Honeynapo does not store your card information or share your payment details with any third parties.

Order Confirmation
Once your payment is successfully processed, you will receive:

  • A confirmation email with your order summary and receipt

  • A shipment tracking email once your order has been dispatched

If you do not receive confirmation within 1 hour, check your spam folder or contact us directly.

Failed Transactions or Payment Errors
If your payment fails or is declined:

  • Double-check your card information and billing address

  • Ensure sufficient funds or credit

  • Try an alternative payment method

If issues persist, contact your bank or reach out to our customer service team at info@honeynapo.com.

Refunds for Returns
If your return is approved (see our Refund and Returns Policy), refunds are issued to the original payment method within 5–10 business days from approval.

Payment Terms

  • Orders must be paid in full at the time of checkout

  • We do not offer cash on delivery, installment plans, or invoice-based billing at this time

  • All promotional discounts must be applied before completing payment

Contact Us
For questions related to payments or billing: